Terms and Conditions
Last updated on 01-12-2024
These Terms and Conditions, along with our Privacy Policy and other applicable policies (“Terms”), constitute a binding agreement between Terrawaves Trading LLP (“Website Owner,” “we,” “us,” or “our”) and you (“you” or “your”) concerning your access and use of our website, products, and services (collectively referred to as “Services”).
By accessing our website or availing of our Services, you confirm that you have read, understood, and agree to be bound by these Terms. We reserve the right to modify these Terms at any time without prior notice. It is your responsibility to review these Terms periodically for updates or changes. Your continued use of our website or Services signifies your acceptance of any revised Terms.
1. Account Information
•To use the Services, you agree to provide accurate, complete, and up-to-date information during registration or when placing an order.
•You are responsible for all activities occurring through your account and must safeguard your login credentials.
2. Use of Website and Services
•The content of this website is for your general information and use. It is subject to change without notice.
•You agree not to use the website or Services for any illegal, unauthorized, or prohibited purposes as per these Terms or applicable laws.
•We provide no warranty or guarantee regarding the accuracy, timeliness, or completeness of the information or products on this website. You acknowledge that inaccuracies or errors may exist, and we disclaim liability to the fullest extent permitted by law.
•You are responsible for assessing that the products and Services meet your specific needs before making a purchase.
3. Proprietary Rights
•All content available on our website, including text, graphics, logos, images, and software, is proprietary and protected by intellectual property laws.
•You agree not to copy, reproduce, distribute, or misuse any content from this website without our explicit written consent.
4. Payment and Charges
•You agree to pay all charges associated with the purchase of products or Services. Payments must be made through the available payment options on our website.
•We reserve the right to change prices or charges without prior notice. However, such changes will not affect confirmed orders.
5. Shipping and Delivery
•Orders will be processed and dispatched within the timeframe specified on our Shipping Policy page.
•Delays in delivery caused by third-party logistics providers, force majeure events, or incorrect delivery details provided by you are beyond our control, and we disclaim liability for such delays.
•If a product is undelivered due to your unavailability or incorrect address, you agree to pay for reshipping charges.
6. Returns and Refunds
•Our Return and Refund Policy governs all requests related to product returns, replacements, and refunds. Please review the policy carefully before placing your order.
•Refunds are processed to the original payment mode once returned items are inspected and approved.
•Certain products may not be eligible for return or refund, as specified in our policies.
7. Force Majeure
•We shall not be held liable for any failure to perform obligations caused by events beyond our reasonable control, including natural disasters, wars, strikes, acts of government, or disruptions in logistics and supply chains.
8. Third-Party Links
•Our website may contain links to third-party websites for your convenience. Accessing such websites is at your own risk, and we are not responsible for their content, policies, or services.
9. Limitation of Liability
•Under no circumstances shall we, our employees, affiliates, or partners be liable for any direct, indirect, incidental, or consequential damages arising from your use of the website or Services.
•This includes, but is not limited to, loss of data, profits, or business opportunities.
10. Indemnification
You agree to indemnify, defend, and hold harmless Terrawaves Trading LLP and its affiliates, employees, and partners from any claims, losses, or damages, including legal fees, arising from:
•Your breach of these Terms;
•Your misuse of the website or Services; or
•Violation of any third-party rights.
11. Governing Law and Jurisdiction
•These Terms are governed by and construed in accordance with the laws of India.
•Any disputes arising from these Terms shall fall under the exclusive jurisdiction of the courts in Ernakulam, Kerala.
12. Termination
We reserve the right to terminate or suspend access to our website or Services at any time without prior notice, if:
•You violate these Terms;
•We are required to do so by law; or
•The Services are discontinued.
13. Contact Information
For any questions, concerns, or disputes regarding these Terms or our Services, please contact us at:
Terrawaves Trading LLP
Email: hello@earthvale.in
Phone/WhatsApp: 9400606969
By accessing or using our website and Services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.